Each Team Member on an account can be assigned to one of four user roles:
Administrator
Administrators have full access to lab results and billing, and can edit account settings that other users can't. Administrators can:
Add and remove users
Assign user roles
Change Primary Account Contacts
Edit the business mailing address
Edit delivery options for reports and invoices (email, mail, or fax)
Full User
Full users have access to both the lab results dashboard, and the Billing & Payments dashboard, but are not allowed to modify team members and other administrator-only settings. Full Users can:
View, search, and export lab results
Download copies of lab reports and invoices
View account balance and invoice details
Make online payments and add/remove payment methods
Reporting User
Reporting Users have full access to lab results, but are not able to view invoice or billing information. Reporting Users can:
View, search, and export lab results
Download copies of lab reports
Billing User
Billing users have full access to the Billing & Payments section, but are not able to access lab results or reports. Billing users can:
View account balance and invoice details
Make online payments and add/remove payment methods
Set up automatic payments
Assigning User Roles:
1. Open the account you want to control from My Dashboards
2. Click "Team Members"
3. Choose a user role using the dropdown, and click the SAVE button
