Choosing an analysis
You can view details and pricing for our analyses on our website.
If you have any questions, or aren't sure which analysis you need, give us a call and we will help you understand which options are appropriate for your needs.
Make sure your sample is clearly marked with:
- Your account details (business name and/or account number)
- A sample ID (this will be how the sample is identified on the lab report and our website)
- The analyses you'd like to order
We will send you pre-printed sample labels (along with other sample supplies) at no charge, just place an order online.
We'll send you sample tubes and other supplies (including pre-printed labels) at no charge.
You can bring your samples to any one of our locations, or use our after-hours dropboxes. We also offer free courier pickup in many areas.
If you’re not near one of our laboratories, you can ship your samples to our St. Helena headquarters:
899 Adams Street, Suite A
St. Helena, CA 94574
We'll issue an invoice when analysis is complete - you can view your invoices online and make secure payment by bank account or credit card. If you'd like to mail a check, you can send it to the St. Helena address above.
You can also set up automatic payments, and we'll charge your open invoices on a daily, weekly, or monthly cycle. ( Here's how to set up AutoPay )
Invoices are payable on receipt (past-due after 30 days).