Primary Reporting Contact
The Team Member we should contact with questions about your samples or lab reports.
Primary Accounting Contact
The Team Member we should contact with questions about billing or invoices.
Changing your Primary Contacts:
1. Click "View My Clients" under "My Accounts"
2. Open the Client Account you want to modify:
2. Click the Team Members button:
3. Select both a Primary Reporting and Accounting contact from your current team members.
You can add a new team member below if you want to list them as a primary contact.
The same person can be listed as both the Reporting and Accounting contact, when applicable.
Removing Primary Contacts from your account
If a Team Member is listed as a Primary Contact, you won't be able to delete that team member until you assign someone else as the Primary Contact.