Downloading Invoices and Receipts

1. Select the appropriate account under My Dashboards:

2. Open the Billing & Payments page:

  • If there is no receipt or invoice available online, the payment was likely made before our new billing system launched or the invoice was issued manually. Contact us for help and we can send you a duplicate receipt or invoice.

Who is emailed payment receipts?

When a payment is processed, a receipt is automatically emailed to:

  • The user who made the payment (or the user who set up AutoPay, if it was an automatic payment)

  • The user listed as the Primary Accounting contact for the account (if different)

Account administrators can change the Primary Accounting contact by clicking on the Account Settings button:

Did this answer your question?